Functional User Group (FUG)
Appearance
Functional User Group (FUG)
The FUG consists of a Chairman and a Representative from each Region
How it works
- The primary responsibility of the FUG to identify, evaluate and assist in the prioritization of field generated requirements based on their functional expertise and broad experience with eServices.
- Help desk tickets for IT enhancements and fixes with viable workarounds are automatically routed to the FUG Chair who will coordinate the group’s evaluation.
- Each request will be evaluated by at least 2 FUG members and discussed during the bi-weekly FUG meeting.
- Recommendations regarding viable project proposals will be provided to the ITSC for scoring and prioritization.
Region | Name |
---|---|
Chair | Lt Col Timothy Medeiros |
Northeast Region | Lt Col Michael Sperry |
Mid Atlantic Region | Maj Rachel Knowles |
Great Lakes Region | Lt Col Mike Bodnarik |
Southeast Region | Lt Col Joe Knight III |
North Central Region | Col William E. Kay |
Southwest Region | Vacant |
Rocky Mountain Region | Lt Col Kent Hopkins |
Pacific Region | MSgt Ira Rosenberg |