EServices: Difference between revisions

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== How to create an eServices login? ==
== How to create an eServices login? ==
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Once there, select [https://www.capnhq.gov/CAP.eServices.Web/NL/Register.aspx REGISTER] <br>
Once there, select [https://www.capnhq.gov/CAP.eServices.Web/NL/Register.aspx REGISTER] <br>
[[File:eServices login.png|thumb|none|alt=CAP register for new eServices account|CAP eServices page]]<br>
[[File:eServices login.png|thumb|none|alt=CAP register for new eServices account|CAP eServices page]]<br>
When you click that link, you will see a blank version of the page below.  
When you click that link, you will see the page below.  
[[File:Registration_Screen.png|thumb|left|alt=CAP registration page|eServices registration sample]]
[[File:NEW_User_Registration_.png|thumb|left|alt=CAP registration page|eServices registration sample]]
 
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== How can I recover my eServices Password? ==
Navigate to the [https://www.capnhq.gov/ CAP eServices] page. <br>
Once there, select [https://www.capnhq.gov/CAP.eServices.Web/NL/PasswordHelp.aspx PASSWORD ASSISTANCE] <br>
[[File:Login_Page_Password_Assistance_.png|thumb|left|alt=CAP password page|Password Assistance]]
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The next screen will ask you to VALIDATE YOUR CAPID
[[File:Password_Assistance_.png|thumb|left|alt=CAP password page|Validate CAPID]]


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== How to manage my eServices login? ==


This section explains how to reset your password in eServices.
You will be asked to do a simple math problem to prove you are not a robot.
Navigate to the [https://www.capnhq.gov/ CAP eServices] web page and select PASSWORD ASSTANCE


[[File:Login Page Password Assistance .png|thumb|none|Select Password assistance at this page ]]
[[File:Verify .png|thumb|left|Human Verification ]]
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[[File:Emailed password.png|thumb|left|Password reset information will be sent to the email in eServices]]


Validate your CAPID, fill out the CAPTCHA correctly and we will send you an email to reset your password to the email address we have in our database.
[[File:Password_Assistance_.png|thumb|none|Complete this page and submit ]]<br>


== How to change my eServices password? ==
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Latest revision as of 12:33, 14 August 2018


How to create an eServices login?

Before you can create an eServices login, you must first register. Navigate to the CAP eServices page.
Once there, select REGISTER

CAP register for new eServices account
CAP eServices page


When you click that link, you will see the page below.

CAP registration page
eServices registration sample

















How can I recover my eServices Password?

Navigate to the CAP eServices page.
Once there, select PASSWORD ASSISTANCE

CAP password page
Password Assistance







The next screen will ask you to VALIDATE YOUR CAPID

CAP password page
Validate CAPID















You will be asked to do a simple math problem to prove you are not a robot.

Human Verification









Password reset information will be sent to the email in eServices











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